UNDER DEVELOPMENT
OCTOBOARD
PRICING
LOGIN
GET OCTOBOARD FREE
GET OCTOBOARD FREE
AUTOMATED REPORTING TEMPLATES
Select template and use our Sales, Finance, SEO, PPC reporting tools to generated automated reports or create online marketing dashboards.
SHOW ALL DASHBOARDS
HOME / DASHBOARDS / LIVECHAT

LIVECHAT DASHBOARD

Online chats and support team performance from LiveChat.

Octoboard data dashboard: Livechat application dashboard
LiveChat is an online customer service software with live support, help desk software, and web analytics capabilities. It was first launched in 2002 and is offered as a SaaS (software as a service) model.

Companies use LiveChat as a single point of contact to manage from one software all customer service and online sales activities that normally are provided using different channels (chat, email and social media) and multiple tools. LiveChat is used by over 22,000 paid customers from 150 countries.
Notes
To connect to LiveChat enter your usual LiveChat login details. Octoboard requires read-only access.
202
TRY IT NOW
Last reviewed:
3-Nov-18
Default range:
90 days
Updates:
Hourly for premium plans

LIVECHAT TEMPLATES

 
Click for details...
OCTOBOARD dashboards, templates and reports gallery: Livechat online support dashboard for startups

LIVECHAT FOR SUPPORT TEAMS

LiveChat support dashboard for startups and marketing agencies.
USE THIS TEMPLATE
 

LIVECHAT METRICS

TOTAL CHATS

Total number of chat
USE THIS METRIC

NEW TICKETS

New tickets raised
USE THIS METRIC

SOLVED TICKETS

Solved tickets over time
USE THIS METRIC

QUEUED VISITORS

Queued visitors over time
USE THIS METRIC

CHAT SATISFACTION

Chat satisfaction over time
USE THIS METRIC

GREETINGS CONVERSION

Greetings conversion over time
USE THIS METRIC

CHAT AVAILABILITY

Chat availability over time
USE THIS METRIC

TICKET RESPONSE TIME

Average ticket first time response
USE THIS METRIC

CHAT WAITING TIME

Average chat waiting time
USE THIS METRIC

RESOLUTION TIME

Issue (ticket) resolution time.
USE THIS METRIC

QUEUE ABANDONMENT

Queue abandonment over time
USE THIS METRIC
Octoboard Logo
SUBSCRIBE TO OUR NEWSLETTERWe build Social Media and Business dashboards and Data Analytics Platforms. Get early access and pleasantly infrequent updates by email.
EN
FR
ES
PT
NL
DE
IT
Sociogram - LinkedInSociogram - FacebookSociogram - TwitterSociogram - Google PlusSociogram - VKontakteSociogram - PinterestSociogram - Instagram
Octoboard - Data for your businessOcto Ltd Logo