UNDER DEVELOPMENT
OCTOBOARD
Español
PRECIO
SESIÓN
OBTENGA OCTO GRATIS
OBTENGA OCTO GRATIS
Español

GALERÍA DE TABLEROS E INFORMES

Seleccione su app de nube favorita y cree su primer tablero de redes sociales o desempeño empresarial.
TODOS LOS TABLEROS
REGRESAR / TABLEROS / ZENDESK CHAT

ZENDESK CHAT TABLERO

Zendesk Chat ticket metrics for support teams.

Octoboard data dashboard: Zendesk chat online dashboard for support teams
Zendesk Chat is a customer service and support ticket platform that allows you to receive, track and respond to inquiries and requests from customers. Zendesk Chat metrics contain key metrics for analyzing First Line Support chat performance in online dashboards and on office TV monitors.
Notas
Use your standard Zendesk login and subdomain (subdomain.zendesk.com) to start collecting data. Octoboard requires read-only access. Real time metrics are only available to client on Zendesk Chat’s Enterprise plan. Only Zendesk account Owners and Administrators can connect Octoboard to Zendesk.
350
PRUÉBELO
Revisado el:
20-Sep-20
Tableros:
Informes:
Portales del cliente:
Etiqueta blanca:
Actualización de datos:
Información de datos:
Resultado de tv de oficina:
Multicliente:

ZENDESK CHAT PLANTILLA

Clic para más detalles...
OCTOBOARD dashboards, templates and reports gallery: Zendesk queue devops dashboard for startups

ZENDESK CHAT QUEUE

Current Zendesk Chat queue parameters. Displays status of chats, agents and departments breakdowns.
USE ESTA PLANTILLA

ZENDESK CHAT MÉTRICAS

TIEMPO DE PRIMERA RESPUESTA

First response time trend over time
USE ESTA MÉTRICA

TIEMPO DE RESPUESTA POR DEPARTAMENTO

Departments ranked by response time
USE ESTA MÉTRICA

CSAT BY DEPARTMENT

Department breakdown by Customer Satisfaction
USE ESTA MÉTRICA

COLA DE CHAT

Current chat queue
USE ESTA MÉTRICA

DURACIÓN DE CHAT

Current chat queue
USE ESTA MÉTRICA

AGENTES EN LÍNEA

Number of agents online
USE ESTA MÉTRICA

AGENTES AUSENTES

Number of agents away
USE ESTA MÉTRICA

AGENTES POR CHATS

Agents ranked by number of chats
USE ESTA MÉTRICA