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AUTOMATED REPORTING TEMPLATES

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HOME / DASHBOARDS / INTERCOM

INTERCOM DASHBOARD

Intercom users, leads, conversations

Octoboard data dashboard: Intercom marketing dashboard
Intercom is an American software company that produces a messaging platform which allows businesses to communicate with prospective and existing customers within their app, on their website, through social media, or via email.

Intercom's platform lets businesses track and filter customer data. This data includes conversation history, product usage behavior, past purchases, payment details, etc. Businesses can use these attributes to trigger personalized, automated marketing emails and in-app messages.

Octoboard offers a set of data templates for marketing dashboards and automated reporting that cover users, leads, companies, conversions and segment breakdowns.

Octoboard uses it's own machine learning engine to monitor cloud data trends and automatically send insights to online store owners by emial or via Slack. For more details on automated AI insights, please visit Octoboard AI insights overview and Octoboard insights tutorial.
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Last reviewed:
17-Jun-22
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INTERCOM TEMPLATES

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OCTOBOARD dashboards, templates and reports gallery: Intercom marketing dashboard

INTERCOM MARKETING DASHBOARD

Key Intercom metrics - contacts, users, leads, segments.
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OCTOBOARD dashboards, templates and reports gallery: Intercom automated marketing report

INTERCOM MARKETING TEMPLATE (REPORT)

Intercom marketing report - contacts, users, leads, segments.
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INTERCOM METRICS

CONTACTS

Contacts broken down by type
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USERS

Total number of users
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LEADS

Total number of leads
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COMPANIES

Total number of companies
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TAGS

Total number of tags
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SEGMENTS

Total number of segments
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OPEN CONVERSATIONS

Open conversation count
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CLOSED CONVERSATIONS

Closed conversations for selected time period
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UNASSIGNED CONVERSATIONS

Number of unassigned conversations
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ASSIGNED CONVERSATIONS

Number of assigned conversations
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CONVERSATIONS

Conversations broken down by status
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CONVERSATIONS ADMINS

Conversations - admin details
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USERS BY SEGMENTS

Users broken down by segments
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USERS BY TAGS

Users broken down by tags
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COMPANIES BY SEGMENTS

Companies broken down by segments
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COMPANIES BY TAGS

Companies broken down by tags
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RECENT CONTACTS

List of recent contacts
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