OCTOBOARD DASHBOARDS
Select individual metrics or use dashboard templates to build data visualisations and reports for your business or clients.
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FACEBOOK DASHBOARD
Social Media analytics for Facebook - user engagement and trends within one online dashboard.
With Octoboard you can build a custom Facebook dashboard or use any of our pre-built templates that will give you insights into your audience activity, engagement and a huge selection of social media metrics.
Connect with your audience, grow your customer base, monitor and measure your company's online marketing performance.
Tips
We recommend breaking down your Facebook metrics into the following areas:
- Your Facebook posts popularity and user feedback
- Audience insights (age, gender, location)
- Content reach
- Traffic sources
- Facebook ads efficiency
- Engagement
- Negative feedback
Notes
To connect to Facebook, use your standard login. Octoboard only requires read-only access to your data. Make sure you select your Facebook Profile or Page. Facebook offers more analytics data about Pages. This is especially useful for monitoring company Digital Media Marketing efforts.
If you want to collect data for multiple logins, you should use a premium version of Octoboard that supports multiple logins per application (for more details visit Octoboard pricing page).
If you want to collect data for multiple logins, you should use a premium version of Octoboard that supports multiple logins per application (for more details visit Octoboard pricing page).
Last reviewed: 4-Jun-17
Default data range: Last 90 days
Updates: Real-time for Octoboard Premium
FACEBOOK METRICS
Can I track my Facebook post popularity and audience feedback in real-time?
It is important to know when your audience reads and reacts to your content. Engage with your readers when you have their attention. The more timely and responsive you are the higher will be overall engagement. For active social network users, it is important to be able to check user feedback without the need to log in and out of websites. Use an online social media dashboard for Facebook to watch engagement in popular social networks without constantly switching between accounts.
OVERVIEW
Key Facebook metrics in one widget.
Description
This widget combines the following metrics displayed on the same time scale: Reach, Fans, New Fans, Engagement, Clicks, Shares, Likes, Comments.
Tips
Make sure you select correct Facebook Page or Facebook Profile. We recommend OVERVIEW widget for your main dashboard as it offers a high level view of your Facebook account.
PERFORMANCE
Impressions (page displays), Reach (number of people) and Engagement (sum of clicks, likes and shares) over a period of time.
Description
Impressions is the number of times a post from your Page is displayed. People may see multiple impressions of the same post. For example, if someone sees a Page update in News Feed and then sees that same update when a friend shares it that would count as 2 impressions.
Reach is the number of people who received impressions of a Page post. Reach might be less than impressions since one person can see multiple impressions. For example, if a person sees a Page update in News Feed and then sees that same update when a friend shares it that would represent a reach count of one.
Likes is the number of times people Like your posts. Likes are an indicator of how well your content resonates with people.
Comments is the number of comments people make on your posts. Comments can provide insight into how people feel about your content, products or brand overall.
Shares is the number of times people share your content. Shares measure how much your content is amplified by those who see it.
Engagement is the sum of Likes, Comments and Shares for your content (posts).
Reach is the number of people who received impressions of a Page post. Reach might be less than impressions since one person can see multiple impressions. For example, if a person sees a Page update in News Feed and then sees that same update when a friend shares it that would represent a reach count of one.
Likes is the number of times people Like your posts. Likes are an indicator of how well your content resonates with people.
Comments is the number of comments people make on your posts. Comments can provide insight into how people feel about your content, products or brand overall.
Shares is the number of times people share your content. Shares measure how much your content is amplified by those who see it.
Engagement is the sum of Likes, Comments and Shares for your content (posts).
Engagement = Likes + Comments + Shares
LATEST POSTS
Recent posts with Likes and Comments sorted by date (latest posts first).
Description
We use Engagement to rank your Facebook content. Latest Posts widget sorts posts by time of creation. Most recent posts are at the top.
Post Engagement is calculated using the sum of weighted user actions. We applied different weightings to actions. Because comments, for example, are more valuable than Likes.
Post Engagement is calculated using the sum of weighted user actions. We applied different weightings to actions. Because comments, for example, are more valuable than Likes.
Post Engagement = Likes x 1 + Comments x 20 + Shares x 30
Tips
We recommend placing Latest Posts widget in your most frequently used dashboard. As each post shows actions of users (likes, shares and comments), you can always spot user activity as soon as it takes place. By commenting back or thanking your visitors for likes or shares you dramatically increase Engagement rate and boost popularity of your account.
To increase level of Engagement, make sure your dashboards are refreshed frequently. Free accounts do not update dashboard data more than once per day. For real-time dashboards, switch to a premium Octoboard account.
To increase level of Engagement, make sure your dashboards are refreshed frequently. Free accounts do not update dashboard data more than once per day. For real-time dashboards, switch to a premium Octoboard account.
TOP POSTS
Top posts with Likes and Comments sorted by Engagement.
Description
Your posts are ranked by Engagement. Most engaging posts are shown at the top. If you want to sort your posts by date (latest posts at the top), select different sorting or pick Latest Posts widget.
Engagement is calculated using the sum of weighted user actions. We applied different weightings to actions. Because comments, for example, are more valuable than Likes.
Engagement is calculated using the sum of weighted user actions. We applied different weightings to actions. Because comments, for example, are more valuable than Likes.
Engagement = (Likes x 1 + Comments x 20 + Shares x 30)
Tips
Do not confuse Engagement with Engagement Rate. They are different metrics.
Engagement Rate is calculated by dividing the sum of all actions (not weighted) by Reach (number of people who have seen your ads.
Reach and Engagement Rate are standard Facebook metrics.
For more information about Facebook metrics, make sure you visit our Facebook Analytics guide that explains above in more details.
Engagement Rate is calculated by dividing the sum of all actions (not weighted) by Reach (number of people who have seen your ads.
Reach and Engagement Rate are standard Facebook metrics.
For more information about Facebook metrics, make sure you visit our Facebook Analytics guide that explains above in more details.
What is my audience’s age and gender? Where are they from?
Understanding your audience is extremely important. You can use this information to rank your traffic sources, to uncover business opportunities, to build sales strategy and much more. Start from understanding your viewers’ age, gender and geographical information. Combine it with TRAFFIC SOURCES, ENGAGEMENT RATE.
FRIENDS BY REGION
Countries where your friends and fans are from.
Tips
Understanding your audience is extremely important. You can use this information to rank your traffic sources, to uncover business opportunities, to build sales strategy and much more.
Start from understanding your viewers’ age, gender and geographical information. Combine it with Traffic Sources and Engagement Rate.
Start from understanding your viewers’ age, gender and geographical information. Combine it with Traffic Sources and Engagement Rate.
AGE AND GENDER
Breakdown of your Facebook audience by Age and Gender.
Description
Bar graph that show the breakdown of your audience age and gender.
It is not always possible for Facebook to identify correct age or gender. We only include data that is correctly identified by Facebook. Users with "Unknown" age and gender are not included in this report.
It is not always possible for Facebook to identify correct age or gender. We only include data that is correctly identified by Facebook. Users with "Unknown" age and gender are not included in this report.
Tips
Keep an eye on Age and Gender breakdown and make sure your content is relevant to your visitors.
The higher the relevance, the better is the Engagement. High engagement will ultimately lead to higher popularity and lasting relationships with your visitors.
To be successful in social media you have to make sure you know your audience.
The higher the relevance, the better is the Engagement. High engagement will ultimately lead to higher popularity and lasting relationships with your visitors.
TOTAL FRIENDS
Number of friends or page fans.
Tips
You can always change visual presentation of this metric by adding a target or delta or by showing information in a graph to see how it trends over time.
FANS
Number of people that like your page - cumulative view.
Tips
You can always change presentation of this metric converting it to a numeric representation or adding a target (number of funs you want to have in the future) or a delta (how much fans count changed in the last period).
NEW FANS
View the number of new people that like your Page by day.
Description
In Page Insights and other places on Facebook, fans is another way to refer to the people who like your Page.
Tips
You can always change presentation of this metric converting it to a numeric representation or adding a target or delta.
LIKES SOURCES
The number of times your Page was liked and where it happened.
FANS BY LANGUAGE
Top languages of your audience.
Tips
Use this metric to understand your audience and make your content more relevant and improve engagement.
FANS BY CITY
Top cities that your audience is from.
How often do people see my Facebook content?
REACH is a great metric. It tells you how many people are shown (reached by) your content (or ads). Not all social networks report user counts. Instead, they report counts of views or IMPRESSIONS and view FREQUENCY. Use REACH to evaluate and fine-tune definitions of your ad campaigns. It is useful to track it over time and correlate with actions such as LIKES. If your content REACH grows but LIKES count declines this could be an indication of low content relevance.
IMPRESSIONS AND REACH
Impressions and reach of your Facebook page content over time.
Description
Impressions are the number of times a post from your Page is displayed. People may see multiple impressions of the same post. For example, if someone sees a Page update in News Feed and then sees that same update when a friend shares it that would count as 2 impressions.
Reach is the number of people who received impressions of a Page post. Reach might be less than impressions since one person can see multiple impressions. For example, if a person sees a Page update in News Feed and then sees that same update when a friend shares it that would represent a reach count of one.
Reach is the number of people who received impressions of a Page post. Reach might be less than impressions since one person can see multiple impressions. For example, if a person sees a Page update in News Feed and then sees that same update when a friend shares it that would represent a reach count of one.
Tips
Combine Impressions and Reach counters with Engagement. If you are a marketing agency or a business, we recommend including them in your regular scheduled reports for your clients or organisation marketing department.
For more insights into paid traffic, we suggest trying out to our Facebook Ads Dashboards.
For more insights into paid traffic, we suggest trying out to our Facebook Ads Dashboards.
IMPRESSIONS
Number of times your page activity is displayed to your audience tracked over time.
Description
Impressions is the number of times a post from your Page is displayed. People may see multiple impressions of the same post. For example, if someone sees a Page update in News Feed and then sees that same update when a friend shares it that would count as 2 impressions.
REACH
Page reach over time.
Description
Reach is the number of people who received impressions of a Page post. Reach might be less than impressions since one person can see multiple impressions. For example, if a person sees a Page update in News Feed and then sees that same update when a friend shares it that would represent a reach count of one.
Tips
Make sure Engagement Rate grows in line with your Reach. If Reach grows but Engagement Rate drops, it means your content is shown to more people but they find it irrelevant.
REACH BY REGION
Map of countries reached by your page content.
Tips
Facebook reports Reach breakdown metrics for popular accounts only. If you do not see data in this widget keep working on your social strategy and increase your popularity.
REACH AGE GENDER
Breakdown of Reach by Age and Gender.
Tips
Facebook reports Reach breakdown metrics for popular accounts only. If you do not see data in this widget keep working on your social strategy and increase your popularity.
REACH BY LANGUAGE
Top languages of your audience that was reached by your page content.
Tips
Facebook reports Reach breakdown metrics for popular accounts only. If you do not see data in this widget keep working on your social strategy and increase your popularity.
REACH BY CITY
Top cities reached by your page content.
Tips
Facebook reports Reach breakdown metrics for popular accounts only. If you do not see data in this widget keep working on your social strategy and increase your popularity.
Where does my Facebook traffic come from?
Traffic sources tell you what websites and social networks your audience comes from. Analyze it over time and use insights to understand what drives your traffic and where to focus your efforts to maximise it.
REFERRERS
Top referring domains ranked by views.
Tips
We recommend looking deeper into audience traits from different traffic sources. Identify audience that engages with your content, paying customers or people with relevant interests and rank your sources accordingly. Then focus your efforts on sources with highest value.
Do people come to my page after seeing Facebook Ads?
REACH tells you how many people are shown (reached by) your content (or ads or posts). Facebook can report REACH based on how people access your Facebook – organically (by just browsing Facebook or Internet) or paid (as a result of clicking on Facebook Ads). You should use this to evaluate effectiveness of your Facebook Ad campaigns.
IMPRESSIONS PAID VS ORGANIC
Impressions over time - paid vs organic.
Description
Impressions is the number of times a post from your Page is displayed. People may see multiple impressions of the same post. For example, if someone sees a Page update in News Feed and then sees that same update when a friend shares it that would count as 2 impressions.
Organic Impressions is the number of times your content was displayed in a News Feed, ticker, or on your page.
Paid Impressions is the number of times your paid content was displayed.
Facebook can report Impressions counts based on how people access your content – organically or as a result of clicking on Facebook Ads.
Organic Impressions is the number of times your content was displayed in a News Feed, ticker, or on your page.
Paid Impressions is the number of times your paid content was displayed.
Facebook can report Impressions counts based on how people access your content – organically or as a result of clicking on Facebook Ads.
Tips
Use this metric to evaluate effectiveness of your Facebook Ad campaigns.
For more insights into paid traffic, we suggest trying out to our Facebook Ads Dashboards.
For more insights into paid traffic, we suggest trying out to our Facebook Ads Dashboards.
PAID VS ORGANIC REACH
Paid vs Organic reach over time.
Description
Reach is the number of people who received impressions of a Page post. Reach might be less than impressions since one person can see multiple impressions. For example, if a person sees a Page update in News Feed and then sees that same update when a friend shares it that would represent a reach count of one.
Reach is called Paid if people received impressions through paid advertising (Facebook Ads). Organic Reach metric only counts people who visited the website through "organic" or non-paid leads.
Reach is called Paid if people received impressions through paid advertising (Facebook Ads). Organic Reach metric only counts people who visited the website through "organic" or non-paid leads.
Tips
Watch both metrics to understand how effective your Facebook Ads are. For more insights into paid traffic, we suggest trying out to our Facebook Ads Dashboards.
How viral is my content? Do other Facebook users talk about and spread it further?
Great content can become viral. It happens when others start talking about your articles or posts, add links and spread the word. Friends of your friends pick it up and become your audience and so on. When it happens it is almost always a great news. If your content becomes viral, it is important to understand why and hopefully repeat the success. VIRAL REACH metrics help to identify these moments. Revisit your viral content and learn from it to make your future posts and pages even better.
VIRAL REACH
Viral reach count over time (number of people who saw your content published or linked by your friends).
Description
Reach is the number of people who received impressions of a Page post. Reach might be less than impressions since one person can see multiple impressions. For example, if a person sees a Page update in News Feed and then sees that same update when a friend shares it that would represent a reach count of one.
VIRAL IMPRESSIONS
Number of viral impressions over time.
Description
Viral Impressions is the number of times content on your Facebook page was displayed in a story published by a friend.
Is my Facebook content gaining popularity?
Counting LIKES, CLICKS and trending them over time show how interesting or popular your Facebook content is. It could be useful to combine it with ENGAGEMENT metrics.
POST LIKES
Page content Likes by day.
Description
Likes is the number of times people Like your posts. Likes are an indicator of how well your content resonates with people.
POST CLICKS
Page content Clicks by day.
Do my visitors like and interact (engage) with my Facebook content?
ENGAGEMENT shows how much people interact with the content. Factors that influence engagement include users’ comments, shares, likes, and more. This is an important metric to keep an eye on because higher consumer engagement is a sign of great content. ENGAGEMENT RATE is a metric that is used heavily in analyzing social media. Because the engagement rate is calculated relative to the number of followers a company has on social media (or number of views), the rate for both small and large companies can be compared equally.
ENGAGEMENT
Number of user actions - clicks, shares, likes and comments - tracked over a period of time.
Description
Engagement is the number of actions your fans have taken as a result of seeing your content (post). This would include likes, comments, shares and link clicks.
ENGAGEMENT RATE
Rate of engagement with your content based on Clicks, Shares, Comments and Likes. Tracked over time.
Description
Engagement shows how much people interact with the content. Factors that influence engagement include users’ comments, shares, likes, and more. This is an important metric to keep an eye on because higher engagement is a sign of great content.
Engagement Rate is a metric that is used heavily in analyzing social media. Because the engagement rate is calculated relative to the number of followers a company has on social media (or number of views), the rate for both small and large companies can be compared equally.
Reach is the number of people who received impressions of a Page post. Reach might be less than impressions since one person can see multiple impressions. For example, if a person sees a Page update in News Feed and then sees that same update when a friend shares it that would represent a reach count of one.
Engagement = Clicks + Shares + Likes + Comments
Engagement Rate is a metric that is used heavily in analyzing social media. Because the engagement rate is calculated relative to the number of followers a company has on social media (or number of views), the rate for both small and large companies can be compared equally.
Engagement Rate = (Clicks + Shares + Likes + Comments) / Reach
Reach is the number of people who received impressions of a Page post. Reach might be less than impressions since one person can see multiple impressions. For example, if a person sees a Page update in News Feed and then sees that same update when a friend shares it that would represent a reach count of one.
IMPRESSIONS AND LIKES
Number of times pages have been displayed and liked.
Description
Impressions is the number of times a post from your Page is displayed. People may see multiple impressions of the same post. For example, if someone sees a Page update in News Feed and then sees that same update when a friend shares it that would count as 2 impressions.
Likes is the number of times people Like your posts. Likes are an indicator of how well your content resonates with people.
Likes is the number of times people Like your posts. Likes are an indicator of how well your content resonates with people.
COMMENTS
Page content (posts) Comments by day.
Description
Comments is the number of comments people make on your posts. Comments can provide insight into how people feel about your content, products or brand overall.
SHARES
Page content (posts) Shares by day.
Description
Shares is the number of times people share your content. Shares measure how much your content is amplified by those who see it.
POSITIVE FEEDBACK TRENDS
Positive action types and action counts over time.
POSITIVE FEEDBACK TYPES
Positive actions types and event count for last period.
CONSUMPTION TYPES
Consumption types ranked by customer actions.
Description
Consumption type is the number of times people clicked (acted) on any of your content.
The following are the 4 main types as defined by Facebook:
The following are the 4 main types as defined by Facebook:
- Link Clicks
- Photo Views
- Video Plays
- Other Clicks
CONSUMPTION TRENDS
Content consumption trends by type.
Description
We display historic trends of consumption types (Link Clicks, Photo Views, Video plays etc). Each type is measured by the number of actions taken.
Can I identify and quickly react to negative feedback?
Facebook provides a number of metrics that indicate negative feedback from your readers. Facebook can breakdown negative actions of your customers by types and trend them over time. Sometimes, these actions are caused by negative attitude towards your views (posts). More often they indicate a level of disappointment in your activity. It is very important that you quickly react to visitors’ feedback (both negative and especially positive). If NEGATIVE ACTIONS count increases, it may be an indication that you are either not active or not timely enough with your responses.
NEGATIVE ACTION TYPES
Negative actions types and event count for last period.
Description
Facebook provides a number of metrics that indicate negative feedback from your readers. Facebook can break down negative actions of your customers by types and trend them over time. Sometimes, these actions are caused by negative attitude towards your views (posts). More often they indicate a level of disappointment in your activity.
Tips
It is very important that you quickly react to visitors’ feedback (both negative and especially positive). If Negative Actions count increases, it may be an indication that you are either not active or not timely enough with your responses.
NEGATIVE ACTION TRENDS
Negative action types and action counts over time.
Tips
It is very important that you quickly react to visitors’ feedback (both negative and especially positive). If Negative Actions count increases, it may be an indication that you are either not active or not timely enough with your responses.
UNLIKES
Page content Unlikes by day.
Tips
Keep an eye on negative feedback. It is very important that you quickly react to visitors’ feedback. If Negative Actions count increases, it may be an indication that you are either not active or not timely enough with your responses.
Note that you can always change presentation of this metric from historic trend to current numeric value (count of unlikes today).
Note that you can always change presentation of this metric from historic trend to current numeric value (count of unlikes today).
Can I monitor stories published about my Facebook Page?
Stories include liking your Page, posting to your Page’s Wall, liking, commenting on or sharing one of your Page posts, answering a Question you posted, RSVPing to one of your events, mentioning your Page, photo-tagging your Page or checking in at your Place.
STORIES
The number of stories published by friends about your Facebook Page.
Description
Stories include liking your Page, posting to your Page's Wall, liking, commenting on or sharing one of your Page posts, answering a Question you posted, RSVPing to one of your events, mentioning your Page, photo tagging your Page or checking in at your Place.
STORY IMPRESSIONS
The number of impressions of stories published by a friend about your Facebook Page.
STORY TYPES
Story types ranked by count of stories.
