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CALLRAIL DASHBOARD

Call analytics metrics from CallRail - call statuses, mediums, leads.

Octoboard data dashboard: Callrail application dashboard
CallRail provides call analytics to more than 50,000 companies and marketing agencies in North America. CallRail’s software helps data-driven marketers optimize the performance of their advertising campaigns, increase sales effectiveness, and improve customer retention.

Marketing agencies use CallRail to create client reports.

Business combine CallRail metrics with Marketing and Web analytics data.
Notes
To connect to CallRail to Main Menu > Profile. Select "API Keys" menu item and click "Create API V2 Key". Copy and paste generated key into Octoboard.
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Last reviewed:
1-Oct-18
Default range:
90 days
Updates:
Hourly for premium plans

CALLRAIL METRICS

CALLS

Incoming calls breakdown by answer
Description
Calls broken down by outcome - Missed - Answered - Voicemail.
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CALLS OVER TIME

Incoming calls tracked over time
Description
Total calls vs answered and missed calls in line graph series over time.
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TOTAL CALLS

Total number of incoming calls
Description
Total calls over time
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FIRST CALLS

Total number of "first calls" (incoming)
Description
"First calls" tracked over time.
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CALLS ANSWERED

Total number of answered incoming calls
Description
Answered calls tracked over time.
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CALLS MISSED

Total number of missed incoming calls
Description
Missed calls tracked over time.
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CALLS VOICE-MAIL

Total number of calls on voicemail.
Description
Calls on voice mail tracked over time.
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AVG DURATION

Average call duration in seconds
Description
Average daily call duration tracked over time.
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CALL CITIES

Ranked incoming call cities
Description
Call cities ranked by number of calls.
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CALL SOURCES

Ranked incoming call sources
Description
Call sources ranked by call numbers.
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CALL MEDIUMS

Ranked incoming call mediums
Description
Call mediums ranked by call numbers.
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LEAD STATUS

Incoming call lead statuses
Description
Call lead statuses ranked by call numbers.
USE THIS METRIC
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