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HOME / DASHBOARDS / YEXT

YEXT DASHBOARD

Yext ticket count metrics by status, user, and satisfaction ratings.

Octoboard data dashboard: Yext application dashboard
Yext is a New York City technology company that helps businesses manage the public facts about their brands that they want consumers to see online. Businesses use Yext to update the public facing facts about their brands across Yext's network of maps, apps, search engines, intelligent GPS systems, digital assistants, vertical directories, and social networks from a cloud-based platform called the "Yext Knowledge Engine".

Enable this integration to see these metric groups in Octoboard:

  • Reviews, Listings, Ratings
  • Searches, Views, Clicks, Calls statistics
  • Audience analytics
Notes
Use your standard Yext login to start collecting data. Octoboard requires read-only access.
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Last reviewed:
25-Sep-21
Dashboards:
Reports:
Client portals:
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Data refresh:
Data insights:
Office TV output:
Multi-client:

YEXT METRICS

AVERAGE RATING

Average review rating
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STAR RATING

Review ratings breakdown by Stars
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REVIEWS

Number of reviews over time
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SEARCHES

Number of company listing searches
Description
Data provided for visits coming from Search Engines. Bing reports data with weekly aggregations (granularity) only. Therefore, this widget data is only available with weekly aggregation.
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SEARCHES BY SOURCE

Searches sources
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VIEWS

Total number of daily views over time.
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VIEWS BY SOURCE

Impression sources
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CLICKS

Total clicks over time.
Description
Shows number of times potential clients clicked on your ads over time.
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CLICKS BY SOURCE

Clicks sources breakdown
Description
Data reported for Google and Yelp sources only.
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CALLS

Calls breakdown by answer
Description
Calls broken down by outcome - Answered, Not Answered or Busy.
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CALLS BY SOURCE

Calls breakdown by sources
Description
Data reported for Google and Yelp sources only.
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DIRECTIONS

Number of directions enquiries
Description
Data reported for Google and Yelp sources only.
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DIRECTIONS BY SOURCE

Directions enquiries by source
Description
Data reported for Google and Yelp sources only.
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AGE

Visitors age
Description
Data reported for Facebook traffic only.
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GENDER

Visitors gender
Description
Data reported for Facebook traffic only.
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DEVICES

Visitor devices
Description
Yelp reports device breakdowns for Profile Views only.
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REVIEWS FEED

Recent posts with Likes and Comments sorted by date (latest posts first).
Description
We use Engagement to rank your Facebook content. Latest Posts widget sorts posts by time of creation. Most recent posts are at the top.

Post Engagement is calculated using the sum of weighted user actions. We applied different weightings to actions. Because comments, for example, are more valuable than Likes.

Post Engagement = Likes x 1 + Comments x 20 + Shares x 30


Last 20 posts will be displayed.
Tips
We recommend placing Latest Posts widget in your most frequently used dashboard. As each post shows actions of users (likes, shares and comments), you can always spot user activity as soon as it takes place. By commenting back or thanking your visitors for likes or shares you dramatically increase Engagement rate and boost popularity of your account.

To increase level of Engagement, make sure your dashboards are refreshed frequently. Free accounts do not update dashboard data more than once per day. For real-time dashboards, switch to a premium account.
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Customers who use Yext Dashboard
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