In order to make a payment, you have to add your credit card to your Octoboard profile. The card will be validated and VAT correctly applied.
Octoboard is an EU-based company. Clients outside of European Union will not be charged tax.
We will apply European VAT rates to all purchases made by individuals in EU. European companies should enter business names and valid VAT IDs. We will validate the data and will not charge VAT in that case (except for Irish businesses).
Our platform will verify every EU VAT ID using provided company name and address. If validation fails, you will be shown total invoice amount before the purchase. If your VAT ID verification fails, VAT will be applied and paid to your national tax authority. VAT charges (whether charged or zero rated) are indicated in Octoboard invoices. Every generated invoice will be stored in our system. Go to LEFT MENU > ACCOUNT > PAYMENT HISTORY to locate them.
Make sure you enter correct EU VAT ID including country code (ex: DE999999999 in Germany). This is the Wikipedia link that shows correct VAT ID formats in every European country: Wikipedia - VAT Identification Numbers