In order to make a payment, you have to add your credit card to your Octoboard profile. The card will be validated and VAT correctly applied.
Octoboard is an EU-based company. Clients outside of European Union will not be charged tax.
We will apply 23% VAT on all purchases made by individuals in EU. European companies should enter business name and VAT ID and we will not charge VAT in that case (except for Irish businesses).
Our software will match every EU VAT ID against company name using a 3rd party service. If they do not match, VAT will be applied.
Make sure you enter correct EU VAT ID including country code (ex: DE999999999 in Germany). This is the Wikipedia link that shows correct VAT ID formats in every European country: Wikipedia - VAT Identification Numbers