OCTOBOARD
English
PRICING
RESOURCES
LOGIN
TRIAL
TRIAL
English
BUSINESS REPORTS AND TEMPLATES
Use Octoboard templates to send automated reports to your customers and build online marketing and business performance dashboards.
SHOW ALL TEMPLATES
HOME / REPORTS / ZENDESK SUPPORT TEAM PERFORMANCE (REPORT)

ZENDESK SUPPORT TEAM PERFORMANCE (REPORT)

Zendesk dashboard for startups and support teams

Template for generated report: Zendesk online support report for startups
627
GET THIS TEMPLATE
Last reviewed:
20-May-23
Dashboards:
Reports:
Client portals:
White label:
Data refresh:
OpenAI Data insights:
Office TV output:
Multi-client:

"ZENDESK SUPPORT TEAM PERFORMANCE (REPORT)" METRICS

TICKETS CREATED

Number of support tickets raised daily
USE THIS METRIC

TICKETS RESOLVED

Number of support tickets resolved each day
USE THIS METRIC

RESPONSE TIME

Average time of first response
USE THIS METRIC

ACTIVITY FEED

Recent tickets
USE THIS METRIC

TICKETS UNRESOLVED

Number of unresolved tickets
USE THIS METRIC

TICKETS PRIORITY

Tickets priority breakdown
USE THIS METRIC

TICKETS STATUS

Tickets status breakdown
USE THIS METRIC

TICKETS TYPE

Tickets type breakdown
USE THIS METRIC

TICKETS FEED

Real-time live tickets feed.
Description
Shows real-time Zendesk tickets with indications of priority (Low, Normal, High), status (New, Open, Pending, Solved) and ticket type (Questions, Incidents, Tickets, Tasks). It uses compact format suitable for online data displays and for easier data sharing.

This is real-time widget. It is available in Business product (not in Agencies), starting from plan TEAMS.
USE THIS METRIC

Customers who use "Zendesk Support Team Performance (Report)" also installed these reports

Click for details...
OCTOBOARD dashboards, templates and reports gallery: Livechat online support dashboard for startups

LIVECHAT FOR SUPPORT TEAMS

LiveChat support dashboard for startups and marketing agencies.
USE THIS TEMPLATE
Click for details...
OCTOBOARD dashboards, templates and reports gallery: Livechat online support dashboard for startups

LIVECHAT FOR SUPPORT TEAMS (REPORT)

LiveChat support dashboard for startups and marketing agencies.
USE THIS TEMPLATE
Click for details...
OCTOBOARD dashboards, templates and reports gallery: Zendesk online support dashboard for startups

ZENDESK SUPPORT TEAM PERFORMANCE

Zendesk DevOps dashboard for startups and support teams
USE THIS TEMPLATE
Click for details...
OCTOBOARD dashboards, templates and reports gallery: Zendesk online support report for startups

ZENDESK SUPPORT TEAM PERFORMANCE (REPORT)

Zendesk dashboard for startups and support teams
USE THIS TEMPLATE
Click for details...
OCTOBOARD dashboards, templates and reports gallery: Zendesk online support dashboard for startups

FRESHDESK SUPPORT TEAM PERFORMANCE

Freshdesk DevOps dashboard for startups and support teams
USE THIS TEMPLATE
Click for details...
OCTOBOARD dashboards, templates and reports gallery: Zendesk online support dashboard for startups

FRESHDESK SUPPORT TEAM PERFORMANCE (REPORT)

Freshdesk dashboard for startups and support teams
USE THIS TEMPLATE
Click for details...
OCTOBOARD dashboards, templates and reports gallery: Google analytics whitelabel content report template

GOOGLE ANALYTICS CONTENT OVERVIEW (REPORT)

Website content performance metrics for SEO reports - time on site, page views, bounce and exit rates.
USE THIS TEMPLATE
Click for details...
OCTOBOARD dashboards, templates and reports gallery: Google search console seo template for marketing dashboards

GOOGLE CONSOLE OVERVIEW

Metrics for SEO dashboards - top queries, pages, countries and devices breakdowns.
USE THIS TEMPLATE

UNLIMITED CLIENT REPORTING FOR AGENCIES

SCHEDULE AND AUTOMATE

Send unlimited number of reports to your clients and save time.

WHITE LABEL

Add your agency’s branding to all reports and dashboards.

INVITE STAFF AND CLIENTS

Give your clients their own login. You decide what data they can see.

HOST ON YOUR WEBSITE

Any dashboard or report can be added to any page of your site.

350+ PREDEFINED REPORTS

Fully configurable. Modify or create your own reports in seconds.

FREE SEO AUDITS

Add SEO Audit results to your client dashboards and reports.

70+ INTEGRATIONS

SEO, PPC, Email Marketing, Reviews and more integrations.

IMPORT YOUR DATA

Use our Google Sheets integration to show your own data.

LEAD GENERATION

Convert visitors to leads. Host SEO Audit forms and capture new leads.

Octoboard pricing

FREELANCER
€25
/month
5 Agency clients
incl. white label reporting
Unlimited users
Unlimited reports
Unlimited dashboards
Access All Integrations
White label
Available in 7 languages
-
-
-
DATA SHARING
Client portals
Custom domain
Office TV loops
Link Sharing
Zapier events
Embedded dashboards
-
-
-
SEO AUDITS AND B2B LEAD GENERATION
New
SEO Audits
SEO Form Leads
IP to Company B2B Leads
500 Leads per month
SEO RANK TRACKER
New
50 keywords
10 keywords per client
Locations tracking
Languages tracking
Competitor domains
Every 3 days
3 years
TEAM
€50
/month
10 Agency clients
incl. white label reporting
Unlimited users
Unlimited reports
Unlimited dashboards
Access All Integrations
White label
Available in 7 languages
Define PPC Markup
Data mashups
SQL Databases
Client portals
Custom domain
Office TV loops
Link Sharing
Zapier events
Embedded dashboards
Open AI Data Insights
Email Templates
Custom Email Server
SEO Audits
SEO Form Leads
IP to Company B2B Leads
1000 Leads per month
1000 keywords
100 keywords per client
Locations tracking
Languages tracking
Competitor domains
Daily crawls
3 years
AGENCY
€75
/month
15
 Agency clients
+5
-5
Unlimited users
Unlimited reports
Unlimited dashboards
Access All Integrations
White label
Available in 7 languages
Define PPC Markup
Data mashups
SQL Databases
Client portals
Custom domain
Office TV loops
Link Sharing
Zapier events
Embedded dashboards
Open AI Data Insights
Email Templates
Custom Email Server
SEO Audits
SEO Form Leads
IP to Company B2B Leads
1500 Leads per month
4500 keywords
300 keywords per client
Locations tracking
Languages tracking
Competitor domains
Daily crawls
3 years
OCTOBOARD ADD-ONS
Advanced data and analytics add-ons can be purchased independently of the core products. Use SELECT buttons to add them to your subscription.
ECOMMERCE SUITE
Real-time online sales and SaaS subscription analytics
€12
/month
500 orders
monthly sales
+500
-500
Real-time transactions and shopping cart analytics
Powerful customer segmentation
Sales, Product, Order analytics
Currency conversion
PPC ANALYTICS
Cross-channel paid advertising and Google Analytics data
€20
/month
€10,000 ad spend
monthly ad spend
+€10,000
-€10,000
Multi-channel analytics with custom metrics and dimensions
Data transformation
Currency conversion
Multi-channel reporting
GOOGLE SHEETS
Export paid advertising data to Google Sheets
€15
/month
100 queries
queries per day
+100
-100
Includes Google Analytics and all paid advertising integrations
Scheduled queries
Automated updates
Multi-channel reporting
Octoboard for Agencies
Not selected
€0/month
Dashboards, Reports, Templates
Client portal, TV Loops
White label, Multi-client
SEO Audits, Automated reports
B2B Lead Generation
SEO Rank Tracker
OCTOBOARD ADD-ONS
ECOMMERCE SUITE
Not selected
€0/month
PPC ANALYTICS
Not selected
€0/month
GOOGLE SHEETS
Not selected
€0/month
TOTAL
€0/monthbilled at€0€0/year
Monthly
Yearly (save 30%)
No contract obligations — cancel any time.
No credit card required — simply login and access data.
Change your plan — upgrade as you scale.
Get a discount — purchase our yearly subscription.
Need bigger a plan — contact us, we will look after you.
Join 18.000+ businesses that use Octoboard today!