Octoboard E-commerce Suite is an optional data add-on for Stripe accounts and WooCommerce stores. It allows Octoboard clients to receive real-time data and events from e-commerce systems and display sales data, product and customer analytics in dashboards, automated reports, client portals. In addition, the E-commerce Suite offers automated AI insights and data connectors for Google Data Studio.
E-commerce Suite comes with a Google Data Studio connector that would allow you to view data insights and metrics from multiple stores in a selected currency.
We recommend connecting E-commerce Suite to your WooCommerce stores or Stripe accounts in Octoboard first.
Please make sure you select the correct URL to log into the Octoboard for Agencies in order to use the Google Data Studio connector
Once you have connected Stripe or WooCommerce and Octoboard has synchronised your store data, you will see the data in Google Data Studio.
For more details on how to configure E-commerce Suite, please read this E-commerce Suite tutorial.
Once you have connected your stores, you can create a Google Data Studio connection.
Start from locating Octoboard Ecommerce Suite connector in Google Data Studio.
Then proceed to authorisation with Octoboard. You will be asked to log into your Octoboard account.
Once you have authorised with Octoboard, the platform will verify if your Google account email address is known to Octoboard account that you are trying to access. If your Google email address is not known, you will receive a notification from the system saying that "Provided email address is not known to the selected Octoboard account":
If you receive this message, you will need to make sure you add your email address to the list of members of any Octoboard organisation (client) in your Octoboard account. For more details on how to invite a team member to Octoboard, please visit this tutorial.
Please make sure you select the correct URL to log into the Octoboard for Agencies. E-commerce Suite add-on is not yet part of the Octoboard for Business product.
Once your email address and access key are validated, you will be asked to enter the following parameters:
After this step, you will be presented with the list of fields available in the Octoboard E-commerce Suite.
And finally, you can select our default E-commerce Google Data Studio template that will display your key sales performance metrics with filters by store, country and other parameters.
If you have not finished synchronising your stores data in Octoboard yet, you will see the "No data" message in the report:
Once data resynchronisation is complete, you will be presented with data from selected or all data stores displayed in the selected presentation currency:
Ecommerce Suite is an optional data add-on and it can be hidden from the interface if not used.
If you can not see E-commerce Suite in the left panel of Octoboard application, this means it is hidden from the list of active add-ons. Use Left panel > Configuration > Add-ons to make E-commerce Suite visible again. The following image shows how to locate the option:
For more details on enabling E-commerce Suite in Octoboard, please check our tutorial on configuring E-commerce Suite in Octoboard.