UNDER DEVELOPMENT
OCTOBOARD
Italiano
PROVA GRATUITA
PROVA GRATUITA
Italiano

MODELLI PER LA REPORTING AUTOMATIZZATO

Seleziona il modello e utiliza i nostri strumenti di creazione di report per vendite, finanze, SEO e PPC per generare report automatizzati o creare dashboard di marketing online.
MOSTRA TUTTI I DASHBOARD
HOME / DASHBOARD / FRESHDESK

FRESHDESK DASHBOARD

Freshdesk ticket count metrics by status, user, and satisfaction ratings.

Octoboard data dashboard: Freshdesk application dashboard
Freshdesk is a customer service and support ticket platform that allows you to receive, track and respond to inquiries and requests from customers. Enable this integration to see these metric groups in Octoboard:

  • Tickets statistics
  • Activity streams
  • Agents rankings
Note
Please your Freshdesk subdomain name (subdomain.freshdesk.com) and API Key. API Key can be found in top-right corner icon, under Profile Settings.
297
PROVALO SUBITO
Ultima revisione:
25-Aug-20
Dashboard:
Report:
Portali clienti:
White label:
Aggiornamento dati:
Approfondimenti sui dati:
Output office tv:
Multi-cliente:

FRESHDESK MODELLI

Fai clic per dettagli...
OCTOBOARD dashboards, templates and reports gallery: Zendesk online support dashboard for startups

FRESHDESK SUPPORT TEAM PERFORMANCE

Freshdesk DevOps dashboard for startups and support teams
USA QUESTO MODELLO
Fai clic per dettagli...
OCTOBOARD dashboards, templates and reports gallery: Zendesk online support dashboard for startups

FRESHDESK SUPPORT TEAM PERFORMANCE (REPORT)

Freshdesk dashboard for startups and support teams
USA QUESTO MODELLO

FRESHDESK METRICHE

TICKET CREATI

Number of support tickets raised daily
USA QUESTA METRICA

TICKET RISOLTI

Number of support tickets resolved each day
USA QUESTA METRICA

CSAT

Percentage of good customer satisfaction rating
USA QUESTA METRICA

TEMPO DI RISPOSTA

Average time it takes for ticket to be resolved
USA QUESTA METRICA

FEED TICKET

Recent tickets
USA QUESTA METRICA

TEMPO DI RISOLUZIONE

Time it takes to solve a support ticket
USA QUESTA METRICA

TICKET NON RISOLTI

Number of unresolved tickets
USA QUESTA METRICA

TICKET NON ASSEGNATI

Number of unassigned tickets
USA QUESTA METRICA

PRIORITÀ TICKET

Tickets priority breakdown
USA QUESTA METRICA

STATO TICKET

Tickets status breakdown
USA QUESTA METRICA

TIPO TICKET

Tickets type breakdown
USA QUESTA METRICA

ORIGINE TICKET

Tickets source breakdown
USA QUESTA METRICA

RANKING AGENTI

Agents ranked by tickets
USA QUESTA METRICA
ABBONATI AL NOSTRO NOTIZIARIOCostruiamo dashboard per social media e aziende e piattaforme di analisi dei dati. Ottieni l'accesso anticipato e rimani al corrente delle novità tramite e-mail.
Sociogram - LinkedInSociogram - FacebookSociogram - TwitterSociogram - VKontakteSociogram - PinterestSociogram - Instagram
Octoboard - Dati per la tua attivitàOcto Ltd Logo