CallRail is a powerful call tracking solution that measures call conversions from search, offline and digital marketing campaigns. More than 75 000 businesses use it every day and appreciate its powerful call analytics. CallRail statistics helps understand which sites, campaigns and search words are driving conversations.
From the many features of CallRail, we will highlight the ones that we find the most useful.
Call recording allows to easily qualify leads and improve your customer service. CallRail captures full visitor journey before and after the call. Its call tracking tools allow managing multiple locations and clients from one account. New call tracking numbers can be set up in mere minutes.
The solution helps identify which marketing channels are driving more calls and also measures phone leads received from offline marketing channels. Knowing more about the customer can result in more closed deals – the information gathered from email accounts, call logs, ad campaigns and caller ID databases offer deeper and more contextual details about callers. Email notifications allow you to see when leads come in. CallRail also supports text messaging, voicemail transcription, softphones, call follow up and lead capture.
Octoboard will help you access your CallRail statistics easily and without switching between different services that you use. It’s always a good idea to have a full picture of all your marketing channels to make right business decisions. It will take a couple of minutes and save you hours in the future. No more logging into Social Media platforms, Google Analytics, Finance services and CallRail separately – connect your cloud applications to Octoboard! It will display and refresh your data automatically. The CallRail metrics that Octoboard monitors for you include Total calls, First calls, Calls answered, Calls missed, Calls voicemail, Call cities, Average duration, Call sources, Call mediums, Lead status and more.